BDRICH terms of service Bangladesh

These BDRICH terms of service Bangladesh explain the legal rules that apply when you access or use our website, mobile site, and app, including any games, betting features, payments, and support services. Please read them carefully before you register or place any wager, because they form a legally binding agreement between you and us. If you do not agree, you must stop using the platform and avoid creating an account. For related notices, you can also review Privacy Policy and Disclaimer for additional information about data handling and risk warnings.

1. Acceptance of Terms

By accessing, browsing, registering, depositing, betting, withdrawing, downloading, or otherwise using our platform, mobile app, or services, you confirm that you have read and accepted these Terms and that you agree to be bound by them. These Terms are a legal agreement between you and us, and they apply to all visitors and account holders. We may update, amend, or replace these Terms at any time to reflect operational, security, or legal changes. Continued use of the platform after changes are posted means you accept the revised Terms.

2. Eligibility

You may only use the platform if you meet all eligibility requirements. You must be at least 18 years old, and underage gambling is strictly prohibited. We may request age and identity proof at any time, and we may restrict or close accounts where eligibility cannot be confirmed. The services are intended for users based in Bangladesh, and you are responsible for ensuring your access and play comply with applicable local laws and regulations. You must also have full legal capacity to enter into this agreement and to take responsibility for your actions on the platform.

3. Account and Security

To register, you must provide accurate and complete information, including your real name, date of birth, and a valid mobile number that matches your payment wallet such as bKash or Nagad. You may hold only one account per person, household, IP address, and device, unless we approve otherwise in writing. Multi-accounting is prohibited and may result in closure of all related accounts and forfeiture of balances and bonus benefits. You are solely responsible for keeping your phone, password, and any PIN or login codes confidential and for all activity and transactions made through your account.

We apply KYC and security checks to protect player safety, prevent fraud, and meet AML obligations. We may require government-issued photo ID such as a National ID card or passport, proof of address, and proof that you control the payment method used for deposit and withdrawal. You agree to provide requested documents promptly and in a readable format. If we cannot verify your identity or payment ownership, we may restrict deposits, suspend withdrawals, limit gameplay, or close the account. All transactions performed under your account are treated as authorized by you.

4. Deposits and Withdrawals

Deposit and withdrawal services are provided to support gameplay and to return eligible balances to verified users. You must use payment methods registered in your own name and under your control, and we do not accept third-party deposits or third-party withdrawals. We may request KYC at any stage before processing a withdrawal, including after deposits, during gameplay, or when a withdrawal is requested. Where possible, withdrawals are processed back to the same payment method used for deposit to reduce fraud and support AML controls. Processing times may vary due to verification, security reviews, and provider performance.

4.1 Supported Payment Methods

We support common Bangladesh payment methods for deposits and withdrawals, subject to availability and system maintenance. Supported methods include bKash for instant mobile wallet payments, Nagad for instant mobile wallet payments, Rocket for mobile banking transfers, and USDT (Tether) via blockchain transfers where enabled. You are responsible for entering correct wallet numbers, transaction references, and network details for USDT. If you send funds to the wrong address or via an unsupported network, recovery may not be possible. We may add, remove, or limit payment options to manage risk and compliance.

4.2 Deposit Terms

The minimum deposit is ৳ 100 or the USDT equivalent, and deposits are typically credited instantly after confirmation by the payment provider or blockchain network. We do not charge deposit fees, but your payment provider may apply its own charges, and you accept those costs. Deposits must come from an account or wallet that you own, and we may request proof of ownership as part of KYC. Deposits are intended for wagering and entertainment, and they are not a banking service. If we detect unusual activity, we may place deposits on hold pending verification or AML review.

4.3 Withdrawal Terms

For verified accounts, withdrawals are commonly processed within 5 to 15 minutes, but timing can vary due to verification, security checks, payment channel performance, or system maintenance. We may require additional KYC before processing, even if you have previously provided documents. We may delay, suspend, or refuse a withdrawal request that appears suspicious, relates to fraud or bonus abuse, involves chargeback risk, or indicates possible AML concerns. Minimum and maximum withdrawal limits may apply depending on the payment method and risk level, and you agree to comply with any reasonable requests to confirm identity and payment ownership.

5. Bonuses and Promotions

Bonus offers, free credits, and promotional rewards are optional and are governed by these Terms plus any specific bonus terms shown at the time of the offer. If a promotion includes wagering requirements, you must complete them before bonus funds or bonus-linked winnings become eligible for withdrawal. The required multiplier, such as 10x, 20x, or 30x, and any time limits will be stated in the promotion details. Bonuses may expire, and any unused bonus funds or related benefits may be forfeited after expiry. We may modify, pause, or cancel promotions at any time to protect fairness and security.

To reduce abuse, only one bonus may be claimed per person, household, IP address, or device unless we approve otherwise. Not all games contribute equally to wagering requirements, and some games or bet types may be excluded or contribute at a lower rate, as stated in the promotion terms. A maximum bet limit may apply while a bonus is active, and bets above the limit may cause bonus cancellation. If we detect hedging, coordinated play, exploitation of loopholes, or other bonus abuse, we may void bonuses, remove winnings linked to the promotion, and close the account.

6. Responsible Gambling

Gambling is entertainment, not a source of income, and you are responsible for managing your play and spending. If you feel play is becoming difficult to control, you should take a break, set limits, or request account restrictions. We can help you apply deposit limits on a daily, weekly, or monthly basis through our support channels, and we can also apply cool-off periods of 24 hours, 7 days, or 30 days. Self-exclusion can be requested as temporary or permanent through Telegram support, and we recommend parental control tools to help protect minors from access.

7. Prohibited Activities

You must use the platform fairly and lawfully. Any violation of these rules may result in immediate account termination, forfeiture of balances and promotional benefits, reversal of transactions where permitted, and reporting to relevant authorities where required. Prohibited activities include fraud, identity theft, use of stolen credentials, chargebacks or payment reversals intended to avoid legitimate losses, and misrepresentation of personal details. We also prohibit multi-accounting, collusion to manipulate outcomes, and any attempt to interfere with game integrity. We apply security monitoring and may investigate gameplay patterns and payment behavior for AML and fraud prevention.

8. Intellectual Property

All platform content, including the website design, text, graphics, logos, software, code, and user interface, is owned by us or licensed to us and is protected by applicable intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable right to access and use the platform for your own entertainment, subject to these Terms. You must not copy, reproduce, modify, distribute, reverse engineer, or create derivative works from any part of the platform without our prior written consent. Third-party game providers and licensors retain ownership of their own software and related IP rights.

9. Limitation of Liability

The platform and services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will meet your specific expectations at all times. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of business opportunities. You accept full responsibility for your gambling decisions and any losses. Our aggregate liability to you is capped at the total amount of your deposits made in the prior 90 days.

10. Termination and Inactivity

You may request account closure by contacting support through Contact, and any remaining balance may be withdrawn subject to KYC and security checks. We may terminate or suspend your account immediately if we believe you have violated these Terms, failed verification, engaged in fraud, attempted bonus abuse, or created AML risk. We may also restrict or close accounts to comply with legal or regulatory requirements, to protect the integrity of games, or to address security threats. Accounts that remain inactive for 12 months or more may be restricted, and we may require re-verification before reactivation or withdrawal.

11. Governing Law and Disputes

If you have a complaint, you agree to contact support first and provide clear details so we can attempt an informal resolution. If a dispute cannot be resolved informally, you agree to attempt mediation before proceeding further. If mediation does not resolve the dispute, you agree that the dispute will be resolved by binding arbitration conducted in English, on an individual basis only. You waive any right to participate in class, collective, or representative proceedings where permitted by law. You also agree that any claim must be brought in your individual capacity and within applicable time limits.

12. Changes to Terms

We may change these Terms at any time, and changes become effective immediately upon posting on the platform. If we consider a change material, we may provide additional notice through the platform interface, email, or account messages, but you should check these Terms regularly for updates. If you continue to access or use the services after updated Terms are posted, you confirm acceptance of the revised agreement. If you do not accept the changes, your only remedy is to stop using the platform and request account closure, subject to any required verification and settlement checks.

13. Contact Us

We provide support to help with account access, KYC, deposit terms, withdrawal questions, bonus terms, and responsible gambling tools. Support is available 24/7 in Bengali and English, and we aim to respond within 24 hours depending on request volume and verification needs. When contacting support, use the same phone number registered on your account and provide relevant transaction details such as payment method, wallet number, and time of request to speed up resolution. For safer account handling, avoid sharing your password or PIN with anyone, including people claiming to be support.